- Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable.
- You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product(s) while in transit to Band Industries.
- If you return Product to Band Industries without all parts included in the original package, Band Industries retains the right to either refuse delivery of such return or charge you a restocking fee of 20% of the original price of the product or the retail value of the missing accessories, whichever is higher.
- Refunds will be processed and paid within 2 weeks of Band Industries' receipt of Product.
To initiate a return, please contact us at [email protected]
, and we will provide you with all needed return instructions. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.